Privacy Policy

Last updated: April 12, 2026

1. Who We Are

LongevityGulf ("we," "us," "our") operates the website longevitygulf.com, a comparison platform that connects individuals with longevity and wellness clinics in the Gulf Cooperation Council (GCC) region. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable data protection regulations in the GCC.

2. Data We Collect

We collect the following categories of personal data when you use our platform:

• Identity data: First name, last name
• Contact data: Email address, phone number (WhatsApp)
• Health preference data: Your stated health goals (e.g., "slow aging," "peak performance," "disease prevention," "aesthetic rejuvenation") and preferred clinic location. This data is non-clinical and does not constitute medical data.
• Technical data: IP address, browser type, device information, pages visited, collected automatically via server logs

We do not collect sensitive personal data such as medical records, genetic data, biometric data, or financial information.

3. How We Use Your Data

We process your personal data for the following purposes:

• Clinic matching: To match you with a suitable longevity clinic based on your stated preferences and location
• Communication: To contact you regarding your clinic match, respond to inquiries, and provide customer support
• Lead delivery: To share your contact details and health preferences with the matched clinic partner so they can contact you directly
• Platform improvement: To analyze usage patterns and improve our website and matching algorithms
• Legal compliance: To comply with applicable laws and regulations in the UAE

4. Legal Basis for Processing

We process your data based on:

• Consent: By submitting the matching quiz or contact form, you consent to the collection and processing of your personal data as described in this policy
• Legitimate interest: To operate and improve our platform, prevent fraud, and ensure security
• Legal obligation: To comply with UAE laws and regulations

5. Data Sharing

We share your personal data with:

• Matched clinic partners: The clinic you are matched with will receive your name, contact details, and stated health preferences to facilitate a consultation. Each lead is shared with one clinic only — we do not share your data with multiple clinics simultaneously.
• Service providers: Hosting (Netlify), email delivery, and analytics providers who process data on our behalf under data processing agreements
• Legal authorities: When required by UAE law, court order, or regulatory request

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for 24 months from the date of collection, after which it is securely deleted unless a longer retention period is required by law. You may request earlier deletion at any time (see Section 8).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• HTTPS encryption for all data in transit
• Access controls limiting data access to authorized personnel only
• Regular security assessments of our platform and infrastructure

8. Your Rights

Under the UAE PDPL, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Withdrawal of consent: Withdraw your consent to data processing at any time
• Data portability: Request your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interest

To exercise any of these rights, contact us at privacy@longevitygulf.com. We will respond within 14 business days.

9. International Data Transfers

Your data is primarily stored and processed within the UAE. If data is transferred outside the UAE (e.g., to service providers in other jurisdictions), we ensure adequate data protection safeguards are in place as required by the PDPL.

10. Cookies

Our website currently does not use cookies or third-party tracking technologies. If this changes, we will update this policy and implement a cookie consent mechanism.

11. Children

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or your personal data, contact:

LongevityGulf
Email: privacy@longevitygulf.com
Website: longevitygulf.com